Internet & Email Problems
..and hopefully solutions..!
ATTENTION FELLOW PUMPERS - Undergoing our recent phones and internet communications overhaul at Air Pumping Ltd. we have been keenly enjoying speaking to our customers with pleasure & ease. Sadly, on approximately April the 6th, our local BT Exchange Cabinet (the big green BT boxes you see the engineers sat at) was ran into by a vehicle. Ever since this period (week commencing 9th of April) we have been suffering severe internet connectivity problems, with almost next to no internet or email services provided.
This means we have been struggling to get back to the large amount of customer enquiries we regularly receive. Currently we have no specified time of fix from BT, and therefore can only urge customers we are replying to emails as quickly as we possibly can. If you are in a rush for a quotation pricing please do not hesitate to call us on the usual lines and we will be more than happy to help you over the phone. We can only apologise for any delays caused. Do not fear we are hastily working to get your quotations to you.
UPDATE - Monday 12th May, 2014
We have finally had our Broadband services re-established, so we are now back to full operational capacity! We again apologise for any delays anyone may have experienced whilst trying to get in contact with us and we look forward to hearing from you soon. Thank you for your patience.
Don't forget also, if you ever need to check out a pump quickly you can easily find all our pump ranges by typing in the manufacture and adding the addendum -pumps, so for example www.aro-pumps.co.uk or www.wilden-pumps.co.uk!